Terms and Conditions

Please read the Terms and Conditions carefully before using jaslaya.com.np.

1. INTRODUCTION
Jaslaya Tech Pvt. Ltd is one of the prominent online buying & selling platform, since the location is business hub of Kathmandu valley in the field of IT and many more:  We hereby assure for the best business dealing.  We have worked for us is aligning our brand with a customer to solve the bigger chance for us that’s products goods marketing and grow, we run different events webinars and champion to show how brands can come together and share knowledge with this large community .
Jaslaya Com.np also hereby known as “we", "us" or “Jaslaya". We are an online marketplace, and these are the terms and conditions governing your access and use of Jaslaya along with its related sites, mobile app, services and tools (the "Site"). By using the site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the "User Agreement"). This site is owned and operated by Jaslaya Tech Private Limited (Registration 276205/078/079).

Please check these Terms and Conditions regularly for updates. 

2. CONDITIONS OF USE

A. YOUR ACCOUNT

To access certain services offered by the platform, we may require that you create an account with us or provide valid personal information to complete the creation of an account. We may at any time in our sole and absolute discretion, invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with or by reason of such request or invalidation.

Please ensure that the details you provide us with are always correct and complete. You are obligated to update details about your account in real time by accessing your account online. For pieces of information, you are not able to update by accessing Your Account on the site,

 B. PRIVACY

Please review our privacy policy, which also governs your visit to the site. The personal information / data provided to us by you, or your use of the site will be treated as strictly confidential, in accordance with the Privacy Agreement and applicable laws and regulations.

C. PLATFORM FOR COMMUNICATION

You agree, understand and acknowledge that the site is an online platform that enables you to purchase products listed at the price indicated therein at any time from any location using a payment method of your choice. You further agree and acknowledge that we are only a facilitator and cannot be a party to or control in any manner any transactions on the site or on a payment gateway as made available to you by an independent service provider the contract of sale of products on the site shall be a strictly bipartite contract between you and the sellers on our site while the payment processing occurs between you, accordingly, the contract of payment on the site shall be strictly a bipartite contract between you and the service provider as listed on our site.
 D. CONTINUED AVAILABILITY OF THE SITE

We will do our utmost to ensure that access to the site is consistently available and is uninterrupted and error-free. However, due to the nature of the Internet and the nature of the site, this cannot be guaranteed. Additionally, your access to the site may also be occasionally suspended or restricted to allow for repairs, maintenance; we will attempt to limit the frequency and duration of any such suspension or restriction.
 

E. LICENSE TO ACCESS THE SITE

We require that by accessing the site, you confirm that you can form legally binding contracts and therefore you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. We grant you a non-transferable, revocable and non-exclusive license to use the site, in accordance with the Terms and Conditions described herein, for the purposes of shopping for personal items and services as listed to be sold on the site.
Content provided on this site is solely for informational purposes. Product representations including price, available stock, features, add-ons and any other details as expressed on this site are the responsibility of the vendors displaying them and is not guaranteed as completely accurate by us.

We grant you a limited license to access and make personal use of this site, but not to download (excluding page caches) or modify the site or any portion of it in any manner.
This site or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent by us as may be applicable.

You agree and undertake not to perform restricted activities listed within this section; undertaking these activities will result in an immediate cancellation of your account, services, reviews, orders or any existing incomplete transaction with us and in severe cases may also result in legal action.

F. YOUR SUBMISSION

Anything that you submit to the site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. You shall not use an invalid e-mail address, pretend to be someone other than you or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions without any notice or legal course applicable to us in this regard.
 

G. CLAIMS AGAINST OBJECTIONABLE CONTENT

We list thousands of products for sale offered by numerous sellers on the site and host multiple comments on listings; it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, we operate on a "claim, review and takedown" basis. If you believe that any content on the site is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of Nepal or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (" objectionable content "), please notify us immediately by following by writing to us on [email protected]. We will make all practical endeavors to investigate and remove valid objectionable content complained about within a reasonable amount of time.
 Please note that providing incomplete details will render your claim invalid and unusable for legal purposes.

H. CLAIMS AGAINST INFRINGING CONTENT

We respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please write to us at [email protected] and we will make all reasonable efforts to address your concern within a reasonable amount of time. Please ensure to provide your name, address, contact information and as many relevant details of the claim including name of infringing party, instances of infringement, proof of infringement amongst other. Please note that providing incomplete details will render your claim invalid and unusable for legal purposes. In addition, providing false or misleading information may be considered a legal offense and may be followed by legal proceedings.

We also respect a manufacturer's right to enter into exclusive distribution or resale agreements for its products. However, violations of such agreements do not constitute intellectual property rights infringement. As the enforcement of these agreements is a matter between the manufacturer, distributor and/or respective reseller, it would not be appropriate for us to assist in the enforcement of such activities. While we cannot provide legal advice, nor share private information as protected by the law, we recommend that any questions or concerns regarding your rights may be routed to a legal specialist.

I. TRADEMARKS AND COPYRIGHTS

jaslaya.com, jaslaya logo, jaslaya, jaslaya Fashion, jaslaya Basics and other marks indicated on our site are trademarks or registered trademarks in the relevant jurisdiction(s). Our graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress and may not be used in connection with any product or service that does not belong to us or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. All other trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

J. DISCLAIMER

You acknowledge and undertake that you are accessing the services on the site and transacting at your own risk and are using your best and prudent judgment before entering any transactions through the site. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products nor hereby expressly disclaim and any all responsibility and liability in that regard.

K. INDEMNITY

You shall indemnify and hold harmless Jaslaya as owned by Jaslaya Private Limited, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms and Conditions or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.

L. THIRD PARTY BUSINESSES

Parties other than Jaslaya and its affiliates may operate stores, provide services, or sell product lines on the site. For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. You should carefully review their privacy statements and related terms and conditions.

M. COMMUNICATING WITH US

When you visit the site, or send E-mails to us, you will be required to provide a valid phone number while placing an order with us. We may communicate with you by E-mail, SMS, and phone call or by posting notices on the site or by any other mode of communication we choose to employ.

N. LOSSES

We will not be responsible for any business or personal losses (including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the site. 

O. AMENDMENTS TO CONDITIONS OR ALTERATIONS OF SERVICE AND RELATED PROMISE

We reserve the right to make changes to the site, its policies, these terms and conditions and any other publicly displayed condition or service promise at any time. You will be subject to the policies and terms and conditions in force at the time you used the site unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

P. EVENTS BEYOND OUR CONTROL

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any because which is beyond our reasonable control. This condition does not affect your statutory rights.

Q. WAIVER

You acknowledge and recognize that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives in a manner we deem fit. You also acknowledge that if you breach the conditions stated on our site and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these conditions. 

R. TERMINATION

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to, and use of the site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this site in whole or in part.

S. GOVERNING LAW AND JURISDICTION

These terms and conditions are governed by and construed in accordance with the laws of the Federal Democratic Republic of Nepal. You agree, as we do, to submit to the exclusive jurisdiction of the courts in Kathmandu.

T. CONTACT US

You may reach us [email protected]  

U. OUR SOFTWARE

Our software includes any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the site (the https://jaslaya.com/)

In order to keep the Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

3. CONDITIONS OF SALE (BETWEEN SELLERS AND CUSTOMERS)

Please read these conditions carefully before placing an order for any products with the sellers (“We” or “Our” or “Us”, wherever applicable) on the site.

A. CONDITIONS RELATED TO SALE OF THE PRODUCT OR SERVICE

This section deals with conditions relating to the sale of products or services on the site.

B. THE CONTRACT

Your order is a legal offer to the seller to buy the product or service displayed on our site. When you place an order to purchase a product, any confirmations or status updates received prior to the dispatch of your order serves purely to validate the order details provided and in no way implies the confirmation of the order itself. The acceptance of your order is considered confirmed when the product is dispatched to you. If your order is dispatched in more than one package, you may receive separate dispatch confirmations. Upon time of placing the order, we indicate an approximate timeline that the processing of your order will take however we cannot guarantee this timeline to be rigorously precise in every instance as we are dependent on third party service providers to preserve this commitment. All commercial/contractual terms are offered by and agreed to between you and the sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Jaslaya does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the you and the Sellers. The seller retains the right to cancel any order at its sole discretion prior to dispatch. We will ensure that there is timely intimation to you of such cancellation via an email or SMS. Any prepayments made in case of such cancellation(s), shall be refunded to you within the time frames stipulated.

You may cancel your order at no cost any time before the item is dispatched to you.

Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household. 

C. RETURNS & EXCHANGE

Please review our return & exchange for details. 

D. PRICING, AVAILABILITY AND ORDER PROCESSING

All prices are listed in Nepalese Rupees and are inclusive of VAT and are listed on the site by the seller that is selling the product or service. Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your basket and the time you purchase it.

Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail or SMS if any products you order turn out to be unavailable.

Please note that there are cases when an order cannot be processed for various reasons. The site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

Refund Voucher

• Refund voucher cannot be used from different account.
• Vouchers are not replaceable if expired.
• Promotional voucher is non-refundable and cannot be exchanged for cash in part or full and is valid for a single transaction only.
• Promotional voucher may not be valid during sale or in conjunction with any special promotion.
• Voucher will work only if minimum purchase amount and other conditions are met.
• Jaslaya reserves the right to vary or terminate the operation of any voucher at any time without notice.
• Jaslaya shall not be liable to any customer or household for any financial loss arising out of the refusal, cancellation or withdrawal of any voucher or any failure or inability of a customer to use a voucher for any reason.

Security and Fraud

• When you use a voucher, you warrant to jaslaya that you are the duly authorized recipient of the voucher and that you are using it in good faith.
• If we reasonably believe that any voucher is being used unlawfully or illegally, we may reject or cancel any voucher/order and you agree that you will have no claim against us in respect of any rejection or cancellation. jaslaya reserves the right to take any further action it deems appropriate in such instances.

E. RESELLING JASLAYA PRODUCTS

Reselling Jaslaya products for business purpose is strictly prohibited. If any unauthorized personnel are found committing the above act, legal action may be taken against him/her.

F. TAXES

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the site and you agree to bear all applicable taxes as per prevailing law.

G. COMMUNCATING WITH US

When you visit the site, or send E-mails to us, you will be required to provide a valid phone number while placing an order with us. We may communicate with you by E-mail, SMS, and phone call or by posting notices on the website For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and agree to treat all modes of communication with the same importance.

H. LOSSES

We will not be responsible for any business or personal losses (including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.

I. AMENDMENTS TO CONDITIONS OR ALTERATIONS OF SERVICE AND RELATED PROMISE

We reserve the right to make changes to the site, its policies, these terms and conditions and any other publicly displayed condition or service promise at any time. You will be subject to the policies and terms and conditions in force at the time you used the website unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

J. EVENTS BEYOND OUR CONTROL

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any because which is beyond our reasonable control. This condition does not affect your statutory rights.

K. WAVIER

You acknowledge and recognize that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives in a manner we deem fit. You also acknowledge that if you breach the conditions stated on our site and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these conditions.

L. GOVERNING LAW AND JURISDICTION

These terms and conditions are governed by and construed in accordance with the laws of the Federal Democratic Republic of Nepal. You agree, as we do, to submit to the exclusive jurisdiction of the courts in Kathmandu.

M. REPRESENTATIONS AND WARRANTIES

We do not make any representation or warranty as to specifics (such as quality, value, salability, etc. of the products or services listed to be sold on the site when products or services are sold by third parties. We do not implicitly or explicitly support or endorse the sale or purchase of any products or services on the site. We accept no liability for any errors or omissions, whether on behalf of itself or third parties.

We are not responsible for any non-performance or breach of any contract entered between you and the sellers. We cannot and do not guarantee your actions or those of the sellers as they conclude transactions on the site. We are not required to mediate or resolve any dispute or disagreement arising from transactions occurring on our site.